IT Manager

Description

Jobs in Saudi Arabia

We are Looking IT Manager in Saudi Arabia

Main Duties:

• Communicate, plan and manage the implementation of Information Technology to the hotel in accordance with corporate Information Technology standards, strategies and priorities.
• Ensure annual initiatives are on schedule and clear ownership is in place at the hotel.
• Measure Information Technology costs, benefits and performance at the hotel and provide information to hotel management and Regional Director of Information Technology.
• Ensure business continuity and disaster plans are in place and tested with the hotel.
• Ensure corporate Information Technology standards and best practices are communicated, implemented and measured at the hotel.
• Work with Business Management to expedite access and better utilization of information.
• Ensure guest IT queries are managed to defined standards with minimal risks.
• Ensure the hotel adopts and maintains brand standards for guest and business services in relation to Information Technology services and offerings.
• Consistently promote the brand and encourage the use of the brand by Information Technology suppliers.
• Identify and ensure all hotel data has ownership and accountability within the organization.
• Assist end-user problems for all departments.
• Manage and monitor local vendors and/or local representatives of global/area vendors.
• Supervise and monitor all IT related hardware and software installations.
• Ensure that critical hotel data is secured and in line with stated corporate standards and best practices.
• Ensure access control is in line with stated corporate standards and best practices.
• Performs other duties assigned by Director of Finance & Business Support.
• Assist/support Finance Department with requested reports and data analysis.
• Ensure that critical hotel data is backed up on daily basis.
• Manage the local process for issue management, enhancements and application fixes.
• Plan, coordinate and implement periodical preventive maintenance schedule for all IT related hardware and software.
• Control, review and monitor operating statements & expenses and solve discrepancies in technology charges.
• Follow up and maintain IT inventory.
• Manage and control the life-cycle of technology based software and hardware assets and ensure them updated and maintained in specific periods.
• Ensure and control secure server environment according to corporate Information Technology policy and standards.
• Prepare annual FF&E and Information Technology operating budgets based on hotel operations and departmental needs and requirements
• Follow up and control hotel systems compliance according to corporate Information Technology standards/policies and PCI information security standard and take action to determine and solve deficiencies
• Perform and monitor daily critical hotel data backups and routine hardware & software maintenances
• Follow up all IT related vendor and third party outsourcing & maintenance SLA contracts.

Qualifications:

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• A minimum of 5 years of hotel technology experience preferred
• Strong analytical, organizational and interpersonal skills
• Capable of handling fast paced, multi-project assignments
• Exceptional attention to detail
• Maintain a work environment that is comfortable, user-friendly, and organized
• Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
• Ability to communicate effectively and respectfully to all colleagues and all internal/external resources
• Eagerness and ability to learn new skills, technologies and business processes quickly
• Must be adaptable to changing business environment

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