Saudi Arabia

Business Analyst/Sales Operations and BI Analyst

Job Details

  • Country: Saudi Arabia
  • Listed: July 5, 2021 12:57 pm
  • Expires: This ad has expired


This is a unique opportunity to become part of a dynamic team of experts, supporting sales and finance teams with analytics and insights. The position is part of center of excellence supporting the commercial operations of Smith & Nephew in Europe, Middle East and Africa (EMEA) region in the areas of Business Intelligence, SFE, Tender, Sales Operations and Pricing.

In this position you will provide analysis (secondary data, primary research, etc.) in order to develop in-depth commercial and marketing insights. For that it is important to build close working relationships with Sales and Marketing leaders in the country clusters, as well as with Finance, Supply Chain, & Customer Service team. You will be responsible to provide analysis and reports around essential KPI’s and metrics, which can be input for commercial and planning activities or used for continuous improvement initiatives. This expert role will support the commercial teams and focusses on the Saudi market. The position is based in Saudi and reports into the Commercial Director MEA, based in Dubai.

Essential Job Functions

  • Sales analytics & Business Analytics; support sales management execution and tracking by leveraging multiple data sources from data warehouses to manage extraction for the analysis of franchise and brand performance, strategic events, and sales pipeline.  Synthesize analytics results to provide actionable insights to business stakeholders.

    (ie. Tender Pricing and Analysis, ROI analysis, price discount analysis)

  • Incentive Management; use in-depth knowledge of field force incentive compensation systems and plans across Smith & Nephew to support in scheme calculation, adjustments or with queries from the field force. Support the business in providing consolidated dashboards related to Incentive compensation and performance versus variable pay.

  • Ad hoc requests around sales reports, performance management, incentive management.

  • Management of the Distributor Price Lists.  Updates on the Price Lists, internal workings, and release to TPS Third Party Reseller (Distributor).  Detailed and complex reconciliation of data between sources

  • Rewards; manage field sales Contest and Awards Reporting.  Ensure timely, accurate awards and promotion reporting, create and manage to an end of year National Sales Meeting timeline & deliverables. Work with sales operations leads in the country clusters to develop the KPI’s, dashboards and reports to ensure the biggest impact possible in our reporting.

  • Support in maintenance of the sales force alignments, segmentation & targeting, business planning, or other initiatives to maximize sales productivity.


  • Minimum 7 years of relevant experience as a data or business analyst.

  • Financial or pricing analytics experience is a must.

  • Experience in commercial business processes e.g. sales or pricing analytics preferred.

  • Understanding of business intelligence, data warehousing/analytics principles preferred.

  • Experience within the Medical devices, equipment and hospital supplies sectors or pharmaceuticals appreciated.

  • Experience with reporting and dashboarding tools preferred.

  • Experience in SAP, CRM or other commercial IT suites appreciated.

  • Fluency in English spoken and written is a must.


  • Analytical/Technical Expertise – knows the business and provides insight and direction into complex areas through technical database/data management expertise, analytics, and visual depiction.

  • Results-Oriented – delivers on commitments and demonstrates impactful results.

  • Communication – clearly conveys complex information (both oral and written) and actively engages all stakeholders towards understanding of the issues, consensus, solution and action.

  • Teamwork – promotes collaborative relationships across differing levels of management, functions, divisions and locations.

  • Process Excellence Focused – embraces innovation and change, driving to a culture of continuous improvement and process optimization, simplicity and repeatability.

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Listing ID: 59960e3014ad8a97


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