Services Director
Job Details
- Country: Saudi Arabia
- Listed: April 24, 2020 6:31 pm
- Expires: This ad has expired
Description
Services Director – Jobs in Saudi Arabia
Multinational Company
Attractive Salary Package
About Our Client
A Multinational Company, key player in the Electro-Mecanical Servcies Industry
Job Description
Drives the implementation of the Service Field strategy
Participates in the cascade of the Service Field plans
Drives efficient planning and delivery of Service Field projects
Evaluates material and manpower requirements across the entity
Leads account management of large projects, maintaining client relationships, ensuring client satisfaction
Liaises with key developers/contractors to position the company favourably for all upcoming tenders.
Drives periodic review of ongoing projects
Liaises with the global/regional teams to ensure the provision of technical support to the Service Field teams, enabling a culture of knowledge sharing.
Manages all technical reviews in case of spares order, modernization and repair enquiries
Manages the coordination with Operations and Supplychain Departments for emergency parts order/special shipment schedules.
Drives internal process enhancement projects
Monitors the customer service levels to assess the quality of service delivered and improve customer satisfaction.
Leads the EH&S program and participates in activities such as EH&S Committee meetings, auditing, training etc.
Ensures all employees get adequate safety training
Reviews the Service Field teams performance reports from all branches and publishes a monthly report to General Manager.
The Successful Applicant
Bachelor’s degree in Engineering/Business Administration or equivalent
Master’s degree in Engineering/Business Administration is preferred
Minimum of 8 years of relevant experience in managing field operations in a construction/engineering organization
Fluent written and spoken English essential, Arabic preferred
What’s on Offer
Attractive Package
Contact:
Salim Aichour
Quote job ref: JN-012020-109497
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